Store management is the activity of running and monitoring all operations in a store. The Store Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.
Job Type: Full-time
Salary : ₹35,000.00 – ₹60,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Supplemental Pay:
Overtime pay
Performance bonus
Yearly bonus
Education Qualification:
Bachelor’s (Preferred)
Experience:
Jewelry sales: 2 years (Required)
Management: 5 years (Required)
Sales and Customer Service:
Set Sales Goals and Motivate Staff: Establish achievable sales targets for the store and individual staff members. Implement strategies and provide coaching to motivate staff and achieve sales goals.
Develop a Positive Customer Experience: Foster a welcoming and professional environment that encourages customer interaction and satisfaction. Ensure staff are knowledgeable about the products and provide excellent customer service.
Handle Customer Inquiries and Complaints: Address customer concerns and complaints professionally and effectively. Aim for positive resolutions that maintain customer satisfaction and loyalty.
Inventory Management:
Oversee Inventory Levels: Maintain optimal stock levels to meet customer demand and avoid overstocking or running out of popular items. Analyze sales data to identify trends and adjust inventory accordingly.
Manage Purchasing and Receiving: Supervise the purchasing process, ensuring the right products are ordered at the best prices from reputable vendors. Manage product receiving, verifying quantities and quality against purchase orders.
Inventory Security and Control: Implement security measures to minimize theft and loss. Conduct regular inventory audits to ensure accuracy and identify any discrepancies.
Store Operations and Administration:
Maintain Store Appearance: Oversee the overall presentation of the store, ensuring cleanliness, organization, and an attractive display of merchandise.
Compliance with Regulations: Stay up-to-date on industry regulations and ensure the store adheres to all legal and safety requirements.
Budgeting and Financial Management: Develop and manage the store’s budget, monitoring expenses and profitability. Prepare reports analyzing sales trends and profitability metrics.
Marketing and Promotions: Develop and implement marketing strategies to attract customers and promote the store’s products and services. This could include managing social media presence, running local advertising campaigns, and organizing in-store events.
Additional Responsibilities:
Liaison with Corporate: Maintaining communication and adhering to company policies and procedures as outlined by corporate headquarters (if applicable).
Loss Prevention: Implementing measures to minimize theft and shrinkage within the store.
Staying informed on trends: Stay current on jewelry trends and customer preferences to ensure the store offers a relevant and appealing product selection.
Minimum 3 to 4 years experience in jewellery Sectors (Mandatory) any local jewellery experience is acceptable.
About Arundhati Jewellers
Arundhati, a leading jewellery brand in Odisha having its presence in 9 district of the state with 9 stores at Bhubaneswar, Cuttack, Puri, Berhampur, Rourkela, Sambalpur, Balangir, Bargarh and Bhawanipatna with upcoming showrooms at Angul and Balasore . In 2000, first generation business started by Technocrat Er. Brahmananda Meher with 5 employees on a 200 square feet space serving 5000 customers.
Over the ensuing years, it has undergone remarkable expansion, currently employing 1,200 individuals on a 1,50,000 square feet premises reaching out to a customer base of 1,00,00,000 people as of the year 2024. Arundhati have won various awards and recognitions besides customer confidence and appreciation.
Employees in eight different cities are working round the clock to Create Golden Smiles to more than 1 Crore satisfied customers. Arundhati Jewellers is known for artistic designs and timeless aesthetics. The phenomenal success of Arundhati has been driven by an unstinting commitment to quality for both product and service, a fact that has been widely recognized across the state.
Mr. Brahmananda Meher started his 1st generation business & entrepreneurial journey with “Arundhati Jewellers” in the year 2000 from his native district headquarter Balangir.
Arundhati Jewellers aims to create “Golden Smiles” for its customers through its commitment to quality, artistic designs, and timeless aesthetics
